Customer Experience

Rubrica economica

Il futuro dei social network: i 10 trend 2023

Sui canali social è in atto un profondo cambiamento evidenziato in parte anche dalle recenti riorganizzazioni in casa Meta (ex Facebook) e Twitter. Queste piattaforme …

#sostenibilità #e-commerce #ESG #Customer Experience #Criptovalute #Social Network #Social Media #meta #metaverso #marketing #cookie #twitter #community #analisi predittiva #social commerce

Innovazione

Nasce il cCommerce. Perché conversare aiuta a vendere (anche online)

Per i merchant è una delle nuove tendenze del 2022. Si tratta di avviare conversazioni personalizzate per migliorare i contatti con i clienti, fornire assistenza …

#Customer Experience #vendite online #conversational commerce #commercio conversazionale #checkout #campagne marketing

Innovazione

Customer Experience. Come conoscere i clienti (e farli felici)

Dal 2023, Google abbandonerà su Chrome quel sistema di tracciamento che permette alle aziende di conoscere meglio l’utente. Per continuare a proporre campagne di marketing …

#google #Customer Experience #cookies #digital marketing #Customer Retention #customer data platform #customer intelligence platform

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